Privacy Policy

Last updated: January 1, 2025

1. Information We Collect

Account Information

When you create an account, we collect your name, email address, and organization details.

Usage Data

We collect information about how you use our platform, including labeling activities, project data, and performance metrics.

Data You Upload

We process and store the datasets you upload to our platform for labeling purposes. This may include images, text, audio, video, and other data formats.

2. How We Use Your Information

  • Provide and maintain our data labeling platform
  • Process your datasets and generate labeled outputs
  • Communicate with you about your account and our services
  • Improve our platform and develop new features
  • Ensure security and prevent fraud
  • Comply with legal obligations

3. Data Security

We implement industry-standard security measures to protect your data:

  • Encryption in transit and at rest
  • Access controls and authentication
  • Regular security audits and monitoring
  • SOC 2 compliance framework
  • Data segregation and isolation

4. Data Sharing

We do not sell your personal information. We may share your information in these limited circumstances:

  • With your explicit consent
  • With service providers who assist in platform operations
  • For legal compliance or to protect our rights
  • In connection with a business transaction (merger, acquisition)

5. Data Retention

We retain your data for as long as necessary to provide our services and comply with legal obligations:

  • Account data: Until account deletion
  • Project data: According to your subscription plan
  • Usage logs: Up to 2 years for analytics and security
  • Financial records: As required by law

6. Your Rights

You have the following rights regarding your personal information:

  • Access and view your data
  • Correct inaccurate information
  • Delete your account and associated data
  • Export your data
  • Restrict processing of your data
  • Object to certain uses of your data

7. International Transfers

Your data may be processed in countries other than your residence. We ensure appropriate safeguards are in place through standard contractual clauses and adequacy decisions.

8. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: privacy@hexomap.com

Address: [Your Business Address]

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.